The Key People Involved in House Buying Process


Once you have decided to become a homeowner, saved up your deposit and evaluated your financial situation, you will find there are several key people and professionals who are involved in different elements of the home buying experience. Although you may not meet all of them in person, they all play an important role in the house buying process. So who are these key people when house buying?

Estate Agent

The first team of key people when house buying or selling are the estate agents. The estate agent works for the seller, but they can only get paid if they achieve a successful sale. A good estate agent will have experience of what buyers in their area are looking for and can tell you whether it is worth making any changes to the property to improve its appeal and achieve a higher price.

The first thing an estate agent will do is get the home professionally photographed, get an accurate floor plan drawn up, and write a detailed and attractive description that can be used in the brochure, its shop window, and on property portals. All these basics should be included in the % fee charged for marketing and selling the property.

Before they market the property, it is a legal requirement to have an Energy Performance Certificate (EPC) which informs potential buyers about your property’s energy use and typical energy costs. The property will be given an energy rating between A (most efficient) and G (least efficient) and is valid for 10 years. Getting an EPC will attract an additional fee.

An estate agent will also conduct viewings and guide potential buyers around the property answering questions they may have. They may also arrange an ‘open house’ where numerous buyers visit during a specific date and time.

Using an online estate agent tends to work out cheaper than high street agents, however, the fee is usually payable upfront, and applies whether or not the property is sold. The default option is that the seller shows potential buyers around the property themselves. Hybrid agents like Purple Bricks are increasing in popularity because they offer a local property expert to carry out the viewings. Other online agents may include this service, but they are usually an ‘add on’ and attract a separate fee.

A key part of an estate agent’s role is to manage negotiations and act as a go-between for any potential buyers and the seller. Offers should always be made direct to the estate agent, who will then pass them on to the seller, and then relay the seller’s response to the offer submitted.

Key people when house buying for Finance

Mortgage Broker

Unless you are a cash buyer, then arranging your finances is an important step in the housing buying process making mortgage brokers and financial advisors key people when house buying. A mortgage broker is a qualified professional who specialises in finding the most suitable mortgages for your personal situation. They can save you time by telling you which mortgage providers are likely to accept you and how to improve your application. They can also speed up the process by dealing with some of the paperwork.

There are two types of mortgage broker: ‘tied’ and independent mortgage brokers. A tied broker will be restricted to particular providers and, as a result, may not be able to find such good deals. An independent broker can source mortgages from the whole of the UK market.

Advantages of using a mortgage broker are:

  • They know the market well and are aware of the latest products and deals
  • They know which providers are most comfortable with unusual circumstances
  • They will offer advice and guidance throughout the process and will also act on your behalf with mortgage providers, making it a less stressful experience and increasing your chances of securing a mortgage.
  • They can get very good deals. Sometimes these can be better than going directly to a lender.

Mortgage Provider

If you do not want to use a mortgage broker, then you can research mortgage lenders and approach them yourself. There are plenty of mortgage affordability calculators online, which will give you a broad overview of what you can afford. To find good deals it involves a lot of shopping around and talking through your circumstances many times with different lenders. Of course, you may have a bank account with a lending institution and decide to go with them.

Key people when house buying for Conveyancing

Vendor’s Solicitor

The vendor or seller’s solicitor ensures the seller completes several detailed questionnaires about the property and what is included in the sale.

The TA6 is a general questionnaire and includes information on boundaries, disputes and complaints, known proposed developments, building works, utilities, council tax, and sewerage. The TA10 provides details of what fixtures and fittings the seller is including with the property. A TA13 is more technical and includes finalisation details such as arrangements to hand over the keys, how and when completion will take place, and ensures the property is free of all liability claims and mortgages.

The seller’s solicitor will use the questionnaire information to draft a contract, which is then sent to the purchaser’s solicitor for approval. Before exchanging contracts, the solicitor will speak with any mortgage provider and get a redemption figure. This is how much is left to pay upon completion of the sale.

The contracts will then be exchanged on an agreed date and time. This is usually done by both solicitors ensuring the contracts are identical, and then posting them to one another. On completion day they will receive the outstanding balance of the sale price, hand over legal documentation proving ownership, and pay off the mortgage with the proceeds of sale.

Purchaser’s Solicitor

One of the first jobs the purchaser’s solicitor will do is to examine the draft contract and any supporting documents. They will then raise questions with the seller’s solicitor. As part of the conveyancing process, they will order property searches to ensure there are no other factors the buyer should know about that affect the property. Some searches may be recommended by the conveyancing solicitor, others will be required by the mortgage lender to protect them from any liabilities the property may have.

They will agree a date with the seller’s solicitor for exchange of contracts, following which they will lodge an interest in the property. This means that the deeds to the property are frozen for 30 days to allow the buyer to pay the seller and file the buyer’s application with the Land Registry to transfer the deeds into the buyer’s name.

After completion, they will calculate and pay Stamp Duty Land Tax (SDLT) on the buyer’s behalf and send you their bill.


On a more practical note, key people when house buying are often surveyors or other similar professionals especially if you are purchasing an older property or one in a state of disrepair. A surveyor inspects the property and tells the buyer if there are any structural issues, such as unstable walls or subsidence. They will highlight any major alternations or repairs needed, such as fixing the roof and report about the property’s construction, from the type of glazing to the type of wall.

Buyers typically arrange to have a survey done after their offer has been accepted by the seller. It is the buyer who arranges and pays for the survey. There are different types of survey, and these depend on which best suits the needs of the buyer. They are:

  • Mortgage valuation (although not strictly classed as a survey)
  • Condition Report (level one)
  • Homebuyers Report or Homebuyers Survey (level two)
  • Homebuyers Report of Homebuyers Survey (survey only)
  • Home Condition Survey
  • Building Survey (level three)

Key people when house buying on moving day

Moving Company

This is obviously a personal choice, and many people decide to simply hire a van and do it all themselves. Packing up boxes is one thing, but hoiking them up and down stairs, and in and out of vans is exhausting. Costs are likely to be a key issue in finding the right company, so get quotes around 4-6 weeks before you move. Bear in mind moving on a Friday or in the school holidays is always busier, so start looking sooner rather than later.

Other Posts

  • Image
    25 Jan 2023

    Moving home is an exciting but often stressful process. Once your offer has been accepted, you will then need to appoint a conveyancer who will carry out the legal aspects of your property transaction. More and more home movers look to do so by looking online and one of the key steps of the process […]...

  • Image
    08 Jun 2022

    In today’s market, there are many types of mortgage options and knowing which one is suitable for you is vital if you want to get the right deal. Even though every mortgage tends to function in a similar way, things such as repayment methods, interest rates, and fees can all be different between products. Finding […]...

  • Image
    26 May 2022

    If you are struggling to find an affordable home, one solution worthy of consideration is shared ownership. This is halfway between renting and buying and aims to reduce the considerable obstacle facing first-time buyers — the need to raise a big enough deposit. For many, shared ownership bridges the gap between renting and getting on […]...

  • Image
    13 May 2022

    The law demands that solicitors, conveyancing professionals, banks, building societies and mortgage brokers obtain satisfactory evidence of the identity of their clients in order to satisfy Money Laundering Regulations. To this end, there is an increasing demand for methods of online ID check When purchasing a property, the risk of fraud is high because large […]...

  • Image
    03 May 2022

    Both leasehold and freehold are ways you can own a property and it is important to know the difference because it affects your ownership and the future sale of your home. Leasehold and freehold are principally different forms of legal ownership. If you own the freehold, it means you own both the building and the […]...

Obtain a conveyancing quote today for your next property move –

SaLe Quote Purchase Quote COMBINED QUOTE